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“GroupSwim’s a lot like a classroom; one person asks the question, but the whole group benefits from both the question and the response.”
Chuck Hebert
Sr. Director, Services
“GroupSwim gave us a quick and easy way to establish a centralized customer forum. It offers rich functionality, a great interface, and is supported by a first-class organization. We love using it, and our customers do too!”
Brian Martin
VP of Client Services
“GroupSwim is a great way to bring new employees up to speed, because it creates an extensive knowledge repository with the best thinking on our products and how to deploy them; you don’t get that with email.”
Mark McKenzie
VP of Services
“GroupSwim has become the “brain” for our sales team. It delivers the information we need to sell our solution and serve our customers.”
Andy Jenks
Senior VP, Sales
Online collaboration on the web is an effective way for people to come together and share information.
Collaboration involves working together to solve problems, answer questions, document issues, and share best practices. Traditionally, online collaboration evolved from working on documents through file sharing and versioning software. Document-centric solutions don't reflect how people work on a day-to-day basis, so an effective solution must include all elements of collaboration including email, discussions, documents and files. Successful collaboration needs to be an output of daily work, not its focus.
Internal Collaboration for your Employees and Teams
The goal of an internal social collaboration solution is to share knowledge across people, departments, and divisions within a company or project team. This solution is ideal for companies or teams that are growing quickly, geographically disbursed, focused on knowledge work, and utilize multiple systems and platforms. GroupSwim automatically categorizes and rates both unstructured and structured content, identifies experts by topic and highlights the best content that is easily discovered through our semantic search engine.
External Collaboration for your Customers
Active collaboration with your customers creates strategic asset for your business. First, customers offer valuable insight on your products or services as you work with them. You can see on a real-time basis exactly what your they want and need. Second, providing a collaboration solution allows customers to help each other, reducing your costs and enhancing the value they get from your solution.