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“GroupSwim’s a lot like a classroom; one person asks the question, but the whole group benefits from both the question and the response.”
Chuck Hebert
Sr. Director, Services
“GroupSwim gave us a quick and easy way to establish a centralized customer forum. It offers rich functionality, a great interface, and is supported by a first-class organization. We love using it, and our customers do too!”
Brian Martin
VP of Client Services
“GroupSwim is a great way to bring new employees up to speed, because it creates an extensive knowledge repository with the best thinking on our products and how to deploy them; you don’t get that with email.”
Mark McKenzie
VP of Services
“GroupSwim has become the “brain” for our sales team. It delivers the information we need to sell our solution and serve our customers.”
Andy Jenks
Senior VP, Sales
The beauty of GroupSwim is its flexibility and ease of use. You can do different things with little effort. Time to value and return on investment are clear and significant.
Create a knowledge repository for your sales or services teams
- Provide one place to go to share best practices, discuss competition, document RFI responses and strategies, and get advice (saves valuable time, helps close deals, and makes projects successful)
- Save valuable management time (up to 2 hours per day for one of our customers)
- Ramp-up new employees quickly with an dynamic knowledge pool (in days or hours, not weeks or months)
- Leverage your experts so they only answer questions once (no rework or redundant activity)
Provide a forum for your audience, customers, users, and/or developers
- Identify issues proactively by monitoring your customer base
- Let your customers solve support problems for each other
- Showcase your customers to your prospects and demonstrate how happy they are with your products or services
- Reinforce your brand and enhance customer loyalty